We build the wider system, and keep it running.
$8,000–15,000 to build, then $800 a month to monitor, maintain and change it. Six-month minimum, 30 days’ notice after that.
- Monitoring, so you hear about a break from us, not from a client
- One change a month included, no change request needed
- You own everything, and can leave with it
- The same person who built it is the person who maintains it
Every automation breaks. Ours tells us first.
A tool renames a field. Somebody leaves. Something stops — the difference is who finds out.
Unmaintained, the answer is your team: weeks later, having quietly gone back to doing it by hand. That is how a build becomes an expensive thing that used to work.
Ours is monitored, so the answer is us. We are told the moment it happens, we fix it, and you get a line in the monthly note saying what broke and what we did.
Five things the build always includes.
Before the monthly work starts, this is what you own.
- 01
A live status view
Everything the system touches, visible on one screen — not something you have to ask us about.
- 02
Alerting wired in
The moment something breaks, someone is told. Never silently.
- 03
A written runbook
Detailed enough that another developer could pick it up without talking to us.
- 04
Every credential in your accounts
Nothing lives in ours. You could lock us out tomorrow and still run it.
- 05
A direct line to the person who built it
Not a ticket queue. The person who wrote the specification is who answers.
Five things, every month.
- 01
Monitoring
The system is watched. If it breaks, we find out before you do and fix it.
- 02
Maintenance
When a tool changes an API or a form, we keep up with it — the work that never gets budgeted for.
- 03
One change a month
A new field, a different rule, another recipient. No quote, no change request.
- 04
A monthly note
A short written line on what happened, so you’re not just trusting it silently worked.
- 05
Someone who answers
Support hours overlapping US, UK and EU business hours, and a reply within one business day.
You keep everything.
A retainer you cannot leave is a hostage, not a service. Nothing here is built to hold you.
- Code, workflows, accounts, credentials
- Yours from day one — not transferred at the end, never held in our accounts.
- A written runbook
- Detailed enough that another developer picks it up without ever talking to us.
- Thirty days’ notice
- After the six-month minimum. No auto-renewal, no exit fee, no final invoice you did not expect.
Find out where the money is leaking.
The Automation Roadmap maps your process, counts the manual steps and prices the fix. Two weeks, $1,200.
We reply within one business day.